christine b.
I thought it would be a little bigger
Scott K.
Great product, but tremendous delay. Ordered in late November and item not received until January 20. Luckily, the recipient was fine with delayed Xmas gift.
Charles R.
It took a long time to get it, but they made custom changes. Quality was alright for the price and they made great gifts.
Kathleen A.
They were Christmas gifts and enjoyed by my daughters
Michele .
Delivery was slow. Product was cheaply made. Will not be ordering again. Don’t waste your money!
Cynthia R.
I had emailed and asked for some changes and they were not made to the final item. As a result, the ornament was wrong. The dog Holly was to have wings and the finished ornament did not. Maybe I did not read the description but I did not know it was plastic, I thought it was going to be ceramic.
Debra D.
Very cute ornament that makes a nice gift especially for dog lovers.
Tracie B.
I haven't been able to actually see the product as it was sent to someone as a Christmas gift. The recipient was very happy with it, though.
Stacey P.
First off I ordered 3 ornaments on 11/21 and did not receive them until 12/24, 1/3 and 1/7! The emails that I received kept saying they were working on them and they’d ship soon! I reached out numerous times. There should not be a section to customs the pics if it’s going to take a month to do! A suggestion would be to have more different options in the picture for body shape and size. So after not getting them in time to give as gifts before Christmas my first one arrives and is much much smaller than anticipated! I put pics of it in my hand and then on an iPad to show just how small it is. If it was larger you’d actually be able to see the artwork and I would have been satisfied at least with the end result. As it is to read the names you need a magnifying glass!! They were very pricey for the size! I definitely would not recommend this company. I spent a lot of time and money trying to get a personalized gift for my friends. I was actually embarrassed to give them out. Has to explain to them that the thought was there but the end result was extremely disappointing! I have sent numerous emails and got cookie cutter responses.
Deborah R.
The ornament I received was terrible workmanship. I received a refund because it was so bad. I wasn't going to post a review, but they keep emailing me asking me to post one. So, here you go.
Peggy C.
My experience was less than pleasant . After receiving the first ornament I ordered I sent several emails trying to cancel the second ornament that I ordered .
The reason being that the first ornament looked cheap and not at all like I thought it would be .
I never got a response about any of my concerns until after the holidays and after I received the second ornament . I have no doubt that my cancellation was received long before the second ornament was processed.
Anyway - lesson to be learned , never order from Lulufam again..
lisa f.
Initially (from 3rd party link) I had a hard time trying to find out what this ornament was made from. Once I learned it was plastic I called, left a message and then immediately emailed as instructed by phone message - all well within their 2 hour from original order window. All I ever received back days later was an email basically saying too bad for you, it's custom & that's that. This item was goi g to be a gift. The amount paid for the cheesy, plastic was way too much. I bought a different gift. $30 out the window.
Cindy S.
I asked for a few changes and everything was done just as I asked!!!
Lois S.
Grandchildren were happy with ornament depicting them and their dogs!
Laurie K.
love the ornament with my three dogs really look like them. a great way to remember this year as we all age together.
Kathy A.
If you are lucky enough to fit the offered choices, it is great. Wasn’t enough choices (body type etc). Also big difference in size between boy and girl.
Barbara L.
I ordered a star shaped ornament showing myself, my husband and our 3 dogs (2 of whom have wings). The dogs were lined up next to the man's imagine in the following order:
Dezal, Katie (with wings) and Beethoven (with wings).
The problem is that the 3rd dog (Beethoven) has Katie's name under it. I like the ornament a lot but was certainly disappointed when I opened the envelope.
Lynn F.
This was a perfect gift for my daughter.
Scott K.
I ordered two items, the 2nd item arrived. The first did not. I was told there was a delay with the artist’s adjustment. Still waiting as of 12/29.
Rebecca S.
I ordered the ornament as a gift. It turned out great and the recipient loved it!
Denise P.
My son loved his ornament of him and his dog!!! Great service, shipped in a timely manner and was as described.
Marilyn F.
I love the second ornament ( two adults, two cats, one dog) I received but I never received the two adults, one cat, one Dog Star ornament. I received one that was not mine, sent an email and a photo of the ornament, but never received a response from you. Therefore, I can't review it! Frustrating!
