Super Typhoon Rai devastated parts of the Philippines when it made landfall on Thursday. Originally a Category 5 storm, it was downgraded to a Category 3 after it hit the Islands. The typhoon cause deaths across several locations, and the evacuation of more than 300,000 people. Our team members are among those evacuated.
Our amazing imaging and fulfillment teams are based in the Philippines. Heartbreakingly, all of them are now temporary homeless and without power. Many of them do not expect conditions to improve for least a month. While we have a temporary team set up for orders, they will be delayed.
For customers who have placed already placed orders, we are working around the clock to get them fulfilled. New customers should expect a delay due to the current conditions. We'll keep you updated on the conditions as they come.